Return Policy
Returns & Refund Policy
At Leo's Luxury jewelry, we stand behind the quality of every piece we offer. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be:
- Unworn and unused
- In original condition
- Returned with original packaging.
Non-refundable items
For hygiene and safety reasons, certain items such as earrings may not be eligible for return.
Return shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost items.
Refunds
Once your item is received and inspected, your refund will be issued to your original payment method. Please allow 3-5 business days for processing.
Damaged or incorrect items
If your item arrived damaged or incorrect, please contact us within 48 hours of delivery with photos, and we'll make it right.
Exchanges
We currently do not offer direct exchanges. If you'd like a different item, please place a new order.
For any questions, contact us at:
leosluxuryjewelry@gmail.com